msentino's profile

New Contributor

 • 

1 Message

Closed

gigablast

I just upgraded to cox 300 Mbps last nite and it worked great then today I upgraded again to gigablast and had my new surfboard 8200 modem provisioned and my internet went completely haywire! The speed slowed down to 37 download and 15 upload, now it just keeps going in and out and will hardly work at all; any suggestions out there?

Contributor III

 • 

809 Messages

gigablast needs pro install last time I checked

Moderator

 • 

751 Messages

msentino

Please send an email to: cox.help@cox.com and include your full name and address so I can take a look.

StephanieS
Cox Forums Support Moderator