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russelln936

Visitor

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2 Messages

Getting bill lined out.

Only had service for 3 days before I was shut off, records doesn't show date service tech came out and set up modem for fiber connection instead of cable. Charged for partial payment $75.00, when the bill was to have been $50.83 locked in for 5 years. 

 

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DorisM

Moderator

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191 Messages

To ensure you get the best possible assistance, please reach out to my team directly by emailing cox.help@cox.com. We’ll be happy to look into this further and get things resolved for you as quickly as possible.


-Doris

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