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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Visitor
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2 Messages
Only had service for 3 days before I was shut off, records doesn't show date service tech came out and set up modem for fiber connection instead of cable. Charged for partial payment $75.00, when the bill was to have been $50.83 locked in for 5 years.
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Hold Time
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Free streaming per advertisement
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Internet billing
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Constant outages and increased cost
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Getting bill lined out.
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Cox connect assist
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Internet randomly shuts off for the last week
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Cox down three days
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DorisM
Moderator
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To ensure you get the best possible assistance, please reach out to my team directly by emailing cox.help@cox.com. We’ll be happy to look into this further and get things resolved for you as quickly as possible.
-Doris
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