Frequent internet outages

For two years, I had Cox internet with perhaps one or maybe two outages. Now my internet is going down at least twice per week sometimes several times per day. There are several people in my neighborhood who are experiencing the same thing. I feel that this problem needs to be resolved or Cox needs to offer some steep discounts. Some of us depend on the internet for livelihood. We understand that there will be the occasional outage related to weather or construction but this is ridiculous.

Please help us to understand what is going on and let us know if we need to switch to a more reliable provider.