New Contributor II
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3 Messages
error message "there was a problem connecting to pop.mail.yahoo.com".
I'm trying to add my new Yahoo email account to my Gmail email account and I keep getting this error: "there was a problem connecting to pop.mail.yahoo.com". I've checked my cox email address and my Yahoo password and scanned a number of online documents but I cannot find a solution. Any help would be appreciated
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ColleenD
Moderator
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1.7K Messages
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Thanks for reaching out in our forums community about adding your cox dot net email address to Gmail after the transition to Yahoo.
Have you already signed in to the Yahoo mail page to complete the transition with your cox.net email address and password and accessed your inbox?
As a part of the move process, the various settings that allow a third-party email client to operate will need to be created on your part to reflect the new Yahoo settings if not using the Yahoo Mail app or direct website. See https://help.yahoo.com/kb/fix-pop-imap-client-sending-receiving-issues-sln3792.html for more information.
Please visit https://www.cox.com/residential/support/access-and-log-in-to-yahoo-mail-after-transition.html for more info about the ways you can access mail after the transition. Once you have successfully completed the mail transition, Yahoo provides all support. You can visit help.yahoo.com or call Yahoo Support at 1-866-562-7250.
** it's important to note that in every case I have encountered where any third party software requires your email username for your migrated Cox account, you will need to enter the entire Cox email address.
I hope our community members who have been successful with configuration of adding a migrated account to Gmail will chime in with any tips and tricks they have.
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kseene
New Contributor II
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7 Messages
Sorry, I don't use the gmail viewer (app? website?) to access my "new" cox.net account on yahoo. I do use Thunderbird and just putting in the yahoo settings and new password doesn't work. You also have to use something called OAuth2 (instead of simply "Password") for authentication.
As another example for iPhone, manually setting the yahoo servers and password probably doesn't work, either. In that case, I had to create a new account and select the special "Yahoo!" connection. That is, for the iPhone I couldn't simply change the smtp/pop-or-imap server settings.
Somebody else might have more specific details for the gmail viewer!!
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metoosameissue
New Contributor
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2 Messages
Yeah this COX - YAHOO rollout is a bunch of CR@P...
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tgiles
New Contributor
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1 Message
I just found this after searching for the timeout error - Yahoo mail requires that you generate a 3rd party app password for Gmail to access your Yahoo mail.
Follow this link: https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html
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