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free2bcn

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Disconnect Internet service

Please honor my phone and chat request over the past 2weeks and disconnect the internet service at 256xx Quail Run Unit xxx Dana Point California 92629

i am no longer residing at that address 

*Edited by Moderator

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AllisonL

Moderator

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142 Messages

Hi, Free2bcn. Our Retention team will be able to further assist you with disconnecting your service. You can reach them at 888-438-6673. 

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WiderMouthOpen

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Esteemed Contributor III

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Any word on when Cox will abide by the "Click to cancel" ruling by the FTC? See here. As I understand it, Cox is part of a group who is spending a lot of money to block enforcement of the ruling. IMO it should be as easy to sign up for service as it is to cancel. The only reason why it's not is because companies want to protect their bottom line by making the process harder so they lose less customers.

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WiderMouthOpen

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Esteemed Contributor III

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Cox's silence on the matter speaks volumes. Seems they are one of the bad guys in this situation.

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