New Contributor
•
2 Messages
Customer Service (or lack there of)
I'm considering my options regarding cable TV service and was trying to get a simple question answered: how much would Internet Only cost me? On the Cox website, everytime I select "Internet Only" I get packages recommended similar to what I have already. I tried the chat feature and was ghosted after I asked the same question (they were going to connect me to the "right" dept, just never did). Can someone (perhaps from Cox///) point to me as to where I can get clear service pricing??
Related Content
Closed
2
0
Closed
2
0
Closed
1
0
Closed
2
0
Closed
1
0
ChrisJ2
Moderator
•
531 Messages
Hi, Tom. I'm really sorry for the confusion and I want to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We can have an account specialist contact you to assist. Thank you for your patience.
3
0
jrwill228568
New Contributor
•
3 Messages
I'm trying the same thing since they raised my internet only price by 109% . Shop around. Depending on who else is in your area, you might find a good deal elsewhere.
0
0