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Constant outages and increased cost
The internet is not staying connected and is causing disruption to schooling for my children. I am also medical staff and need internet service at all times. The cable is also in and out with it being out most all of this holiday weekend. I tried to call and was on hold for 35 minutes then disconnected and I have 2 children with special needs. This is unacceptable for the expense of $400+ dollars per month. No resolution is provided.
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StephanieS
Moderator
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sullyrose14 - Sorry to hear that you've been having so much trouble with our services. We can help! Please email us at cox.help@cox.com, and include your full name, address and a link to this Forum post. Thanks! We're looking forward to hearing from you.
-Steff
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F
fernando1110060
+4 more
Visitor
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Yeah spending 400 bucks for bad service is not good , I suggest switching cuz they aren’t gonna care or take accountability for the issue or even refund the full amount , you gonna need to get a tech vist for free and hopefully they fix (they aren’t )
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