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New Contributor III
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Can't report/see outages, what's up?
Another Cox outage here, (Norther VA customer) but when I login, the website is not taking outage reports or showing status. Instead there's just a static page with "We are doing all that we can to restore our systems, but we are currently having technical issues."
Anyone know what's going on?!
TiffanyR
Former Moderator
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I am truly sorry to hear that you are experiencing an interruption in your service and are not able to see an update. I always recommend going to www.cox.com/residential/support/outages.html or through the Cox App for outage updates. You can also email my team at cox.help@cox.com with your name, address, and a link to this thread, and we will be happy to check on any outage updates for you.
Tiffany R.
Social Media Support Specialist
Apple Devices - itunes.apple.com/.../id415894489
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WiderMouthOpen
+6 more
Esteemed Contributor III
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I see from your DSLReports post that the outage reporting system is back up. Thanks for the heads up.
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