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Good afternoon I have two accounts with you guys. I believe I paid one. I’m trying to pay the other one they sent to my phone and when I go to pay it and send that I have a zero balance can you help me with that?
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ChrisJ2
Moderator
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Hi, there. Thank you for your post. Billing and issues related to a specific account require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. We look forward to receiving your email so that we may assist you.
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