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Michelle_S

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Arris SBG7600AC2 needs a firmware push.

SBG7600AC2 needs a firmware push. Keep trying to get regular Cox  support to help, but getting the runaround.

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Bruce

Honored Contributor III

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Did you see an update on the Arris website?  If so, Cox has to evaluate, test and certify any updates before pushing.  COVID-19 may delay the process.

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DannyS

Moderator

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Hello, if you are still looking for firmware assistance with your equipment? Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com. Provide us your name and the complete service address with a link to this thread so we can get started. -Dan

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