Hello, so I am understanding the situation correctly, are you sending an email from your Cox email to your Cox email? Have you checked the spam settings on myemail.cox.net?
I am having the same issue and Cox Tech Support - minus one person - has been of no help. I have spoken with 12 different Cox People this week and no luck. I am getting so sick of Cox Lack of Communications. I cannot send an email to anyone with a cox.net email address from my outlook or phone app. I can from my webmail. Tech Support then says it's not them. yeah right? If I was to call Outlook tech support and tell them, it doesn't work on my non outlook phone app either, they would say it's a Cox issue...because it is. Same if I was to call my cell phone company. The one common denominator is Cox Lack of Communications. Good Luck with your issue. It has been extremely frustrating for me.
KevinM2
Former Moderator
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www.cox.com/.../coxmail-spam-features.html
-Kevin M. Cox Support Forum Moderator
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Virginia_Mark
New Contributor II
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I am having the same issue and Cox Tech Support - minus one person - has been of no help. I have spoken with 12 different Cox People this week and no luck. I am getting so sick of Cox Lack of Communications. I cannot send an email to anyone with a cox.net email address from my outlook or phone app. I can from my webmail. Tech Support then says it's not them. yeah right? If I was to call Outlook tech support and tell them, it doesn't work on my non outlook phone app either, they would say it's a Cox issue...because it is. Same if I was to call my cell phone company. The one common denominator is Cox Lack of Communications. Good Luck with your issue. It has been extremely frustrating for me.
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