Skip to main content
nek_endhuku_ra's profile

nek_endhuku_ra

New Contributor

 • 

1 Message

Closed

ACP program

I haven't received my ACP program discount.

Discussions

 • 

Updated 

3.1K

3

0

S

susytaylor83

New Contributor

 • 

1 Message

imposible for me too tried everything

 

1

0

L
LatitiaS

+2 more

Moderator

 • 

531 Messages

Hi susytaylor83,

 

Please send us an email to Cox.Help@cox.com with your full name and address.  We would be happy to help. 

 

Latitia

Cox Moderator 

Like

Reply

0

K

kcbug8468

New Contributor

 • 

2 Messages

When I applied for it, it took like 5 or 6 weeks (so long I almost forgot about it). One day my bill came in and that's when I knew it applied the discount.  If it's already been that long, chances are that you're ineligible for some reason. I don't think Cox will know the reason but you can call and ask. I believe the program is funded by the state and you might have to contact them for more info. Hope this helps.

0

0

D

Darkatt

+2 more

Honored Contributor

 • 

2.1K Messages

Actually it's a federal program. You will need to contact the federal government to find out what's going on. 

1

0

C
ColleenD

+2 more

Moderator

 • 

1.8K Messages

Hi, Everyone.

 

There are a couple of ways to get approved for the ACP benefit, but it still needs to be linked to your account by applying on the Cox website. Anyone with questions regarding the Affordable Connectivity Program (ACP) can learn more at http://www.cox.com/acp and if you need additional assistance, please email us at cox.help@cox.com with your account info and details of your concern. 

Like

Reply

0