ocean_gem's profile

New Contributor

 • 

1 Message

Closed

403 Forbidden

Super frustrating: whenever I try to check my email, I get this "403 Forbidden" line on the page.  I have no idea why, when I've signed in as usual.  The only thing I can think of is that I haven't checked this account in several months, but I don't see why that should be a reason for 'forbidding' me from seeing my own emails!

Moderator

 • 

886 Messages

It sounds like the email account may have gone inactive due to inactivity. You can follow these steps to reactivate it www.cox.com/.../reactivating-an-inactive-cox-email-account.html

Brian
Cox Support Forum Moderator

Recent Discussions