Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Visitor
•
3 Messages
Daily outages
We have experienced daily outages with our internet for roughly an entire month. We work from home and this is costing us a lot of headache in a multitude of ways. How can this get resolved? How can we be compensated for inconsistent service?
Discussions
•
Updated
79
2
0
Related Content
Spectrum is terrible
Discussions
6
Connection Issues After Isaias
Discussions
1
0
Internet outages issues
Discussions
1
0
Constant drops and outage
Discussions
7
0
Recent Discussions
Discount for no service after the storm
Discussions
1
0
Payment
Discussions
1
0
StephanieS
Moderator
•
mattwill969 - I'm so sorry to hear that you have been having so much trouble with our Internet service. That's certainly not what I like to hear. I can definitely help and take care of outage credit for you. Please email us at cox.help@cox.com and include your full name, address and a link to this Forums post.
-Steff
0
0
tech_man
+1 more
New Contributor III
•
Cox just credit in my account $50.54 because of 6 Outages this past month. There has probably been more outages than there ever has. Why do you guys think?
0
0