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Ok, so I usually pay my bill the same time every month. Due to some financial difficulties the last couple of months I have been behind a couple weeks with my payment. I am worried that my services will be disconnected for that. I have even downgraded my services to try to save, but my bill is still almost $200 a month(I was told with the bundle I had it would be less than that). It is getting very frustrating having my bill so high, and getting a phone call one day after the bill due date about disconnection of service. Can anyone tell me what the actual grace period is?
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ChrisL
Former Moderator
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This is going to be more of a personal issue with your account that probably isn't best addressed here in a public forum. I would suggest calling in and speaking to our collections department to discuss your sitaution. In many cases arrangement can be made to assist you.
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