why no self instal

tbluhp, first let me apologize for the delay in response to your post. To answer your question, depending on the area you live in and the equipment involved, phone installation can require a technician have access to the inside wiring of your home for us to ensure everything will be working properly. Many times we have offers that will include the cost of a professional  install charge, reducing or even waiving  it entirely. If you have any other questions, let me know.