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New Contributor
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Why can't I watch any live sports online?
I log in and get an error message every time. I have tried different computers but still have this issue. I have even cleared cookies.
Health_Edge
+5 more
Valued Contributor III
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What error message do you get?
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ColleenD
+2 more
Moderator
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In addition to the error message you receive, it would be helpful to know what website or app you are using.
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Liv
New Contributor
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WatchESPN app. I use to watch live events on it all the time at various places on desktop PCs and my tablet . I also used it on my laptop but nw I cannot watch anything on it. I get a weird authentication error.
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Health_Edge
+5 more
Valued Contributor III
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Saying that the error is "weird" is not as helpful as giving the actual error message.
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Liv
New Contributor
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Authentication Error
A timeout or configuration error caused this operation to fail. The error has been logged. Please try again.
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ReneeG
Former Moderator
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We'd be happy to investigate this issue on the backend. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN or four digit Cox PIN, and your issue.
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