who's Lying

I can't tell you how disappointed i am with cox, everyone I know and ask about there monthly bill tells me a different price for there services. I have three siblings in the city and we all pay different prices for the same services . when we call them and ask why it's allways, we will call you back.  ..Lies... Now this dipute has me discusted because when I sign a contract for services and all of a sudden the stations aren't there .  This wasn't told to me that there may be an issue down the road ....NOT AGAIN!......Another lie ! I'm writting them to adjust my bill for NO services and once again no reply....TSK TSK TSK...   I have to side with Channel 19 after reviewing the evidence. The woman in charge should be terminated from her position at the Cleveland office !  Its time for Change