Visitor

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1 Message

Tv OKC My cable has been out since the storm. Cox is not even lying about the time of service restoration anymore

cable still out in okc

Moderator

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2.4K Messages

Hello. I can certainly understand your concern with loss of service. You can check for updated restoration times via the Cox app and/or by emailing us at cox.help@cox.com 
-Allan

Honored Contributor

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2.1K Messages

When storms cause widespread damage, Cox typically must wait for the local electric company to restore power before they can begin restoring cable services.  If they don't know when power will be restored, they can't provide a good estimate for when cable restoration will be completed.