IWish's profile

New Contributor

 • 

4 Messages

Monday, January 6th, 2014 6:01 PM

Closed

Webmail web page...display issues

This started last week...much worse using Firefox with occasional issues using IE.  My emails are still coming in to the cox server with no problem and I am receiving them via mail clients...no problem.  The issue is that your website is not displaying the "body" where the list of emails are.  I have no ad blocks enabled on the cox website.  When I F5 (refresh) I can see my emails listed for half a second...after which, it reverts back to a blank block for the "body" of the email list.  Also, the ajax spins forever as if the page never fully loads.  I noticed status bar shows "transfering data from from images" something to that effect.  Also, saw "transferring data from "images".  Other times, the status bar states "connected to bringmedia" - along with the spining ajax as if it's not loading completely.  Please see what your tech department can do about this.  This is cramping my style not being able to see emails. :D  Seriously, though.  Please.

Valued Contributor III

 • 

4.2K Messages

12 years ago

Could be a issue with Java or javascript. If its happening multiple browser then it's probably a PC thing. My guess would be your Antivirus program. Which do you have?

Also, you might try enhanced webmail. That uses Flash instead of Java, so might work better for you. If you want to rule out Cox, try to access the website from another computer?

New Contributor

 • 

4 Messages

12 years ago

Thanks!  Must have been java/javascript.  I've signed on to  enhanced webmail and all is good.  You rock!  :D 

Recent Discussions

View More

Loading...