Larry1973's profile

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2 Messages

Thursday, January 17th, 2013 4:59 PM

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Upselling

When I try to access my Webmail it tries to upsell me High Speed Internet, but I already have High Speed Internet. And I've not had any problem until today.

Thanks,

Larry

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2 Messages

13 years ago

yup, me too. I cannot access my email. is this another way of telling us we are down again ?  

Kathy

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2 Messages

13 years ago

im getting this as well

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1 Message

13 years ago

Ditto. Same here and on other accounts too.

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2 Messages

13 years ago

Great. Just as we were starting to forget the last email fiasco... 

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1 Message

13 years ago

I'm getting this as well. It even gives me this url:

https://webmail.east.cox.net/denied/upsell

Why do we need to accept a new offer? Can't we just click a "no thanks" button and get to our email instead?

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7 Messages

13 years ago

I'm getting the same *** thing, this is a bunch of BS!  I cannot access my WORK!

Former Moderator

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7.1K Messages

13 years ago

Our techncians recently became aware of issues and are working to get the issue resolved as quickly as possible.

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27 Messages

13 years ago

HERE WE GO AGAIN !! COME ON COX. WE HAVE BEEN HAVNG ISSUES WTH OUR SERVICE EVER SINCE THE FIRST MELTDOWN COX HAD A FEW WEEKS AGO. WHICH I BELIEVE IS MOSTLY A SECURITY ISSUE. THE SECURITY ALERT IS GOING UP ON A REGULAR BASIS NOW. TODAY THE COX SECURITY ALERT IS POPPING UP EVERY TIME I TRY AND LOG ON..BTW  CAN'T LOG ON !!!

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  • cindy1954
            Posted by                                         cindy1954                            17 Jan 2013 2:51 PM       

    We are in VA too...have you noticed their security suite popping up? We have and it's on and off...Cox needs to be upfront, what's really going on...

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  • cindy1954
            Posted by                                         cindy1954                            17 Jan 2013 2:54 PM       

    There are no message on my webpage when I try and log in !!! Here is the alert poppng up as I type thIs !!!

    "COX ALERT GET HELP NOW CALL COX". PC HEALTH CHECK !!!

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7 Messages

13 years ago

when is this going to be FIXED

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2 Messages

13 years ago

upsell hahahahahaha no, but they are going to have a downgrade request or perhaps even a cancellation request !

No webmail OKC,OK

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1 Message

13 years ago

Larry and others,

I'm having the same issue as you all are.  However, I am able to access my Cox webmail via mail2web.com.  Just enter your email address and password, and you'll receive the email--no registration for this website necessary!

Good luck!

Liz

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2 Messages

13 years ago

You're not alone Larry..   Did you notice that you can't "chat" to anyone about the problem!    I sent an email about 3 hours ago...nothing has changed...

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1 Message

12 years ago

I think we have different definitions of quick.

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1 Message

12 years ago

What is this? Where's my friggin' email? Why in God's name am I going to increase services with Cox if I can't trust them to honor the service I'm signed up for???

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