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mkrz

New Contributor

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2 Messages

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Upgraded to premier but no change in speeds

Hi, 

I upgraded to premier service but there is no change in speed. I have Motorola SB6141 modem.

I did see the forum post with the same title answered by ChrisL who solved the issue.. 

Unfortunately, that post is closed so I am asking the question again.

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C

ChrisL

Former Moderator

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7.1K Messages

Unfortunately I can't find your account with the information provided to check.  Feel free to email us at cox.help@cox.com and we can look into this further for you.

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Accepted Solution

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mkrz

New Contributor

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2 Messages

I called technical support and they switched the service to Premier D3. Thank you.

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