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New Contributor
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Ultimate package only pulling 91mbps on SB6183 modem
Hey guys, I just upgraded to the ultimate package and I'm still only pulling around 91mbps on my sb6183 modem. Has anyone had this issue before?
Tecknowhelp
Valued Contributor II
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Are you connected directly to the SB6183 wired? Also, when you said you "just upgraded" how soon? Hours? Days? Did you do it by phone?
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ajmadic
New Contributor
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Hard wired but through a router too. Hours after the tech left I did s speed test
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Tecknowhelp
Valued Contributor II
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Try bypassing the router and go direct to the modem and test again.
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ajmadic
New Contributor
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Tried that last night. Unplugged modem, replugged back in and used a new ethernet cable. Same speeds :(
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ajmadic
New Contributor
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Looks like I found the issue. I have a stupid network program that came with my mother board and it was set at 100 down 20 up max speeds. I upped the speeds and I am now getting 175 down. Still not the speeds I want but I am currently plugged into a router. I'll test plugged directly into the modem later when I'm not working. Thank you for your help.
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Becky
+2 more
Moderator
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I'm glad you figured it out! Please provide an update after you test with a direct connection to the modem.
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