New Contributor
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2 Messages
Ultimate package not seeing over 190mbps with sb6183 modem
Hi i have the ultimate package and im not seeing any speeds over 190mbps. im on a wired connection and ive even tried plugging directly into the modem and i still see the same speeds. after reading other post it seems like an easy fix. Ive attached screenshots as well.
Thanks
Rod
Accepted Solution
BrianBNS
New Contributor II
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3 Messages
9 years ago
I just chatted with online support and they said my speed was set for 165, which explains my speed tests. They made an adjustment and now I'm getting between 200 and 250 download test results. Very pleased!
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ChrisL
Former Moderator
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7.1K Messages
10 years ago
Give it a try now and see what you get.
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rod1904
New Contributor
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2 Messages
10 years ago
Its working great now! well over 300Mbps
Thanks!!!!
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Shariel
Moderator
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277 Messages
10 years ago
Great Rod, thanks for the update.
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BrianBNS
New Contributor II
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3 Messages
9 years ago
I'm using the SB6190 modem and I'm getting between 75 and ~170mbps sometimes less on Cox's speed test. I think I'm suppose to be getting between 200 and 300mbps in my area. I'm attaching my results. I too have tried a Ethernet direct connection to my PC. Thanks!
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