rod1904's profile

New Contributor

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2 Messages

Saturday, February 27th, 2016

Closed

Ultimate package not seeing over 190mbps with sb6183 modem

Hi i have the ultimate package and im not seeing any speeds over 190mbps. im on a wired connection and ive even tried plugging directly into the modem and i still see the same speeds. after reading other post it seems like an easy fix. Ive attached screenshots as well.

Thanks

Rod

Accepted Solution

New Contributor II

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3 Messages

9 years ago

I just chatted with online support and they said my speed was set for 165, which explains my speed tests. They made an adjustment and now I'm getting between 200 and 250 download test results. Very pleased!

Former Moderator

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7.1K Messages

10 years ago

@rod1904

Give it a try now and see what you get.

New Contributor

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2 Messages

10 years ago

Its working great now! well over 300Mbps

Thanks!!!!

Moderator

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277 Messages

10 years ago

Great Rod, thanks for the update. 

New Contributor II

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3 Messages

9 years ago

I'm using the SB6190 modem and I'm getting between 75 and ~170mbps sometimes less on Cox's speed test. I think I'm suppose to be getting between 200 and 300mbps in my area. I'm attaching my results. I too have tried a Ethernet direct connection to my PC. Thanks!


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