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Well here we go again now what? Have had to restart the modem and router to get any kind of connectivity back. Cox sent a tech out who replaced all the fittings on the cabling in my home and from what I have seen this could be a router issue? ANy ideas
Thanks in advance
Dec 10 2016 16:21:25
| 3-Critical | R02.0 | No Ranging Response received - T3 time-out;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; | |
| Dec 10 2016 16:21:24 | 6-Notice | I401.0 | TLV-11 - unrecognized OID;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 10 2016 16:21:24 | 5-Warning | Z00.0 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Jan 01 1970 00:00:19 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Jan 01 1970 00:00:13 | 6-Notice | N/A | Cable Modem Reboot due to power reset ;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:53:50 | 6-Notice | I401.0 | TLV-11 - unrecognized OID;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:53:50 | 5-Warning | Z00.0 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Jan 01 1970 00:00:13 | 6-Notice | N/A | Cable Modem Reboot due to power reset ;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:06:38 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:06:38 | 3-Critical | R07.0 | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:06:37 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:06:37 | 3-Critical | R07.0 | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:06:36 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:06:36 | 3-Critical | R07.0 | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:06:36 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:06:36 | 3-Critical | R07.0 | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:06:35 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:06:35 | 3-Critical | R07.0 | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:06:35 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
| Dec 08 2016 13:06:35 | 3-Critical | R07.0 | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0; |
Channel ID
| 62 | 59 | 60 | 61 | ||
| Frequency | 975000000 Hz | 957000000 Hz | 963000000 Hz | 969000000 Hz | |
| Signal to Noise Ratio | 37 dB | 37 dB | 37 dB | 37 dB | |
| Downstream Modulation | QAM256 | QAM256 | QAM256 | QAM256 | |
Power Level
|
4 dBmV | 6 dBmV | 5 dBmV | 4 dBmV |
| Upstream | Bonding Channel Value | |||
|---|---|---|---|---|
| Channel ID | 3 | 1 | 2 | 4 |
| Frequency | 29800000 Hz | 18400000 Hz | 23300000 Hz | 36300000 Hz |
| Ranging Service ID | 501 | 501 | 501 | 501 |
| Symbol Rate | 5.120 Msym/sec | 2.560 Msym/sec | 5.120 Msym/sec | 5.120 Msym/sec |
| Power Level | 35 dBmV | 32 dBmV | 33 dBmV | 35 dBmV |
| Upstream Modulation | [3] 16QAM [3] 64QAM |
[3] QPSK [2] 16QAM [3] 64QAM |
[3] 16QAM [3] 64QAM |
[3] 16QAM [3] 64QAM |
| Ranging Status | Success | Success | Success | Success |
| Signal Stats (Codewords) | Bonding Channel Value | |||
|---|---|---|---|---|
| Channel ID | 62 | 59 | 60 | 61 |
| Total Unerrored Codewords | 46272679 | 45332050 | 45332436 | 45332526 |
| Total Correctable Codewords | 9 | 16 | 1 | 0 |
| Total Uncorrectable Codewords | 600 | 747 | 530 |
579 |
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Omoeba
New Contributor
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You got a way to low power level (anything below 40 dbmv will not work)
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grymwulf
Contributor II
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Less than 40dBmV will work (I get 120 - 190Mbps usually with Tx in the 32-34dBmV range) - certain modems accept it better than others, and it is sub-optimal. But it doesn't categorically stop working or cause issues.
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Seer
New Contributor
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My hardware is a Motorola SB6120 Modem
Router is a Netgear WNR2000
I know they are a little older but have been working just fine and how do I adjust the power in my modem if I can at all?
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grymwulf
Contributor II
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Basically looking at your log, the most issues where on the 8th of December, nothing for the 9th, and 1 on the 10th. Also on the 8th, they occurred all around the same time, which usually implies an outage or other physical disconnect. Keep an eye on the problem, but 1 or 2 t3 errors per day not usually that unusual. It's when they happen in 5-10 events in any 2 hour period over a period of time. T3s will happen if a tech needs to adjust something at a node, restarting or adjusting something on the CMTS at the plant, or any of several other normal maintenance activities.
What is the problem you are experiencing for your usage? Exact error messages if possible?
(And you really can't adjust the power on your modem, the most that would be recommended is putting an attenuater on your line.)
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Seer
New Contributor
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I have had to reset the modem several times over the last week all for the same reason and my log is only so long so when I get into it the page is full of T3 timeouts. I can start keeping a record of them but it seems to happen every 2 to 3 days almost like a buffer filling up and not refreshing in a pc
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ChrisL
Former Moderator
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At the present the modem logs don't look all that bad. I'd suggest trying to test the connection without the router to see if the issue remains.
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Seer
New Contributor
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And again it happens
Channel ID
[2] 16QAM
[3] 64QAM
25869
Dec 17 2016 02:38:32
Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=00:22:10:3b:7a:74;CMTS-MAC=00:14:f1:e8:d3:75;CM-QOS=1.1;CM-VER=3.0;
This is getting quite old as it happenned in July 2016 and was corrected and it has started again
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Seer
New Contributor
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This is after the reboot
Channel ID
[3] 64QAM
[2] 16QAM
[3] 64QAM
[3] 64QAM
[3] 64QAM
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Seer
New Contributor
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And again once yesterday and another today
Dec 18 2016 16:43:59
Channel ID
[3] 64QAM
[5] 16QAM
[3] 64QAM
554
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Seer
New Contributor
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2 times on 12/18
Dec 18 2016 18:24:53
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