Imager's profile

New Contributor

 • 

2 Messages

Closed

Time Out Issues

Hi,

I'm getting a lot of frame freezes/shuttering while playing War Thunder. When I contacted Gaijin they indicated it was a problem with the ISP. Message below:


Unfortunately, your tracert file shows that you have severe connection issues. Please, contact your ISP regarding this problem.

You can send them the tracert file which you provided us with.


Tracert file:

Tracing route to host01lw-us.warthunder.com [207.244.72.75]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 9 ms 10 ms 9 ms 100.127.68.184
4 11 ms 10 ms 11 ms 70.169.74.52
5 72 ms 70 ms 69 ms ashbbprj02-ae2.0.rd.as.cox.net [68.1.4.139]
6 * 69 ms 71 ms ip70-167-150-26.at.at.cox.net [70.167.150.26]
7 72 ms 71 ms 71 ms be-51.br02.wdc-01.us.leaseweb.net [217.20.125.45]
8 72 ms 71 ms 71 ms po-10.ce01.wdc-01.us.leaseweb.net [108.59.15.145]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Valued Contributor II

 • 

2.8K Messages

I don't see "severe" connection issues. The main latency looks to be between hop 5 and 6, which is the connection from AZ to GA, which is not horrible at 50ms or so. I think the main issue is they don't have west coast servers, so you are having to connect to a server across the country from you. This seems like a common problem with other users of that game. Also see here for a list of typical latency to the server from different locations.

::Edit:: If you want to test what your latency is to different areas, try this test here.

New Contributor

 • 

2 Messages

So 21 of 30 time outs is not considered severe?