The new 2-way receiver that HAD to be put on TiVo boxes to get all channels in my package.

If I could get some help from a real representative I would like to know if I did get one of the Contour DVRs ....Do I still have to have one of the two way receiver boxes hooked up to it or is iit already built into the DVR so I can bypass all these interruptions to my current TIVO.

thank you!

  Kambowman

Hi Tiffany R

 I read the rules and agree 100%!!!!

i am a real Cox Customer and would just like a few answers.

would you be so kind to delete the two people who are being rude to me. My replies to them should probably also be deleted I am just trying to ask a question for a real representative and never dreamed I would be attacked by people on this forum.

i apologize if I said something rude I just wanted to get the programs I am paying for and also even said I would pay more to be able to get them! 

Thank you for your kindness and help! Kambowman 

I have never used a sleep timer on my DVR so I don't think that would be it.

Is it not a known problem with the TiVo and this new adapter (that makes my TiVo a 2-way receiver) that it will change channels on you and/or go to the "you have a receiver tuner hooked up to your TiVo  would you like to continue watching?) blue screen)?

i will look up what you suggested on my menu on the sleep timer, like you suggested, I didn't even know there was one so I doubt that's it. But I'll check thank you!

also can you help me with these other two people? 

I don't know who they are but they are scaring me. I just put an avatar up and changed my setting so every time there is a reply it doesn't email me.

Is this not ok to do? And how does this other person Know I was too busy changing my account setting?

I reported them because they are being rude and disrespectful and they are kinda scaring me. 

Thank you again Tiffany for your help! 

Thank you Tiffany! : D

So another words the knowledgable people on this forum who want to help have to put up with drama and rants from other customers? Your paid to put up with that, we are not.  If you want us to "Yes master" Cox customers then perhaps Cox could put us on payroll?

This is just like if you went into a computer store and started venting about a problem you were having. The nerds and geeks are going to want to help, but they don't want to be yelled at. I don't see why its so hard to enforce certain behavior standards on those posting as much as those trying to help. Tired of playing good cop,bad cop.

Thank you for explaining the forum better for me! 

I do not have a sleep option under my "messages and settings" on my TiVo.

i did go into the "message and settings" > "settings">"remote, cableCard, & devices>"tuning adapter> tuning adapter diagnostics.

i had a MTR-700 downstream status error. There were 4 "fault reports" and a lot of "warning reports" under the Tuning Adapter Diagnostics.

i got on chat with someone and he helped me to reset the adapter so hopefully this will fix the problem. 

I didn't install it myself, a Cox representative came to my house that is why I was pretty sure it was not some setting that I had on my TiVo .

Tiffany

could you explain a little further this term you used? "on a switch digital channel for a long time" 

What is this and if I am watching or recording on one of these channels is that why it switches? And can the tuner make my DVR stop recording that channel if I have been on it for awhile?

            Thank you! Kambowman

Come on! health Edge!

the only one ranting and STILL creating drama is you (and you're kind of a bully).

It sounds like you help out a lot of people on this forum and that is commendable!

i already apologized to Tiffany for being frustrated and being agitated when I asked my question.

you are right.....they get paid for this you DON'T!

you do NOT HAVE to reply to EVERY thread!

if someone is upset and agitated you have the option of skipping that thread. You do not have to put your opinion on every thread.

you act as though you have to respond on my thread, then you act all hurt when I expect you to quit being a bully and keep your opinions to yourself. Tiffany only had praise for you! I'm the one that asked them to take you off my thread. I'm sure they appreciate you a lot! But I don't.

From your very first statement you were not trying to help you were just aggravated at me so why even respond to the thread at all? You are not the Internet police.

Tiffany said you were a regular and have helped a lot of people can't you just leave it at that and let us figure this out?

Thank you kambowman 

Why is it your allowed to vent your frustration at Cox but I am not allowed to vent my frustration at people who don't take the time to technically explain a problem. I am not being a bully, I am just not allowing you to bully other people with your angry wording. But your right, I don't have to help you. I will completely ignore your posts from now on and suggest other regulars to do the same. If Cox wants to help you, good luck to them.

Health Edge said:

Why is it your allowed to vent your frustration at Cox but I am not allowed to vent my frustration at people who don't take the time to technically explain a problem. I am not being a bully, I am just not allowing you to bully other people with your angry wording. But your right, I don't have to help you. I will completely ignore your posts from now on and suggest other regulars to do the same. If Cox wants to help you, good luck to them.

The ironic thing is that he should be on TiVo's SDV adapter site for assistance with TiVo/SDV adapters.

http://support.tivo.com/app/answers/detail/a_id/133

http://support.tivo.com/app/answers/detail/a_id/1277/session/L2F2LzEvc2lkL1lsaEQ5N0ds

http://support.tivo.com/app/answers/detail/a_id/148/session/L2F2LzEvc2lkL1lsaEQ5N0ds