kbassham's profile

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T3 errors

lots of these:

Jan 01 1970 00:00:30 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=7c:bf:b1:61:16:30;CMTS-MAC=00:14:f1:eb:32:74;CM-QOS=1.1;CM-VER=3.0;
Jun 04 2015 09:28:59 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=7c:bf:b1:61:16:30;CMTS-MAC=00:14:f1:eb:32:74;CM-QOS=1.1;CM-VER=3.0;
Jun 04 2015 09:28:59 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=7c:bf:b1:61:16:30;CMTS-MAC=00:14:f1:eb:32:74;CM-QOS=1.1;CM-VER=3.0;

intermittent connection drops, maybe once a week. if doing a large upload to youtube it will crash it quickly and only a reboot of modem and router will fix it. can anyone from Cox check my modem out before I call support? I don't have any splitters on the inside of the house that I'm aware of.

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@kbassham

Looking from here the modem is showing a history of poor signal levels being reported.  If there aren't any cable splitters to try bypassing you can see if there are any other working cable outlets in your home that might work better.  If not it probably is time for a tech to come out and take a look.