New Contributor
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15 Messages
SMTP Server
For the last couple of hours the SMTP Server has been going down and then coming back every few minutes. Is anyone else experiencing this problem. I'm located in Omaha, NE.
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MichaelJ
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duhmel
New Contributor III
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143 Messages
Mike J - You don't need 'reports' of email server problems. just read this forum. Cox has had a problem for two months and can't/won't fix it.
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AS
New Contributor
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1 Message
Also in Omaha, plenty of problems here.
For the last few days I've been unable to send outgoing mail, even though all my SMTP settings were correct.
Apple Mail on OS X 10.10.1 (Yosemite).
Today I am building new mailbox accounts from scratch, following Cox's Mac email support article to the extent reasonable (you only go up to OS X 10.7, for shame). So far the first test account has sent properly. I notice setup defaults to IMAP not POP3. Second test account is failing despite correct settings: keeps telling me my password is incorrect. Fun!
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laskie
New Contributor
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15 Messages
THANK YOU Tiffany!!! It certainly is refreshing to have someone connected with COX acknowledge that there is a problem, rather than telling us to check our cables, check our email settings, and reboot the modem.
I'd certainly be willing to try increasing the timeout threshold of my mail client, but don't think that is possible with Apple Mail. Do you know of a way? I'm perfectly willing to go into the terminal if that's what it takes.
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duhmel
New Contributor III
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143 Messages
I'm glad to see a suggestion for a technical modification to improve service. The last time I saw a suggestion from a Moderator was to check emails less often to reduce the amount of timeout messages.
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SoonerAl
Contributor II
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115 Messages
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SoonerAl
Contributor II
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115 Messages
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duhmel
New Contributor III
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143 Messages
Sooner Al - probably should use the other solution suggested by Cox
You can avoid errors by not checking you mail.
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