wadecourtney's profile

New Contributor

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3 Messages

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Slow Internet Speeds

Greetings,

I am on a wired connection to my router. My NIC and my Router are both 1GB connections.

I just ran a speedtest from the Internet Tools and it showed I have 2.41 down and 4.72 up with a ping time of 37ms.

I pay for preferred internet, which has  25mbps download speeds. I'm currently at 1/10th of that.

That is unacceptable.

W

Valued Contributor III

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4.2K Messages

What kind of modem do you have? I would suggest connecting direct to it and try the speedtests again.

Also, what kind of router do you have?

New Contributor

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3 Messages

Resetting my modem gave me some of my bandwidth back, but it's still only 50% of what it should be.

Valued Contributor III

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4.2K Messages

Ummmm..ok. I didn't ask to reset the modem, I asked if you tried connecting direct to it. Also what kind of modem and router do you have? If you can't answer that I just don't think think I will be able to help. 

New Contributor

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3 Messages

Don't get snotty with me. I did directly connect the computer to the modem, that didn't have any effect. In the process I reset the modem.

Valued Contributor III

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4.2K Messages

Snotty? How would I have known that? And you still haven't answered any of the other questions. This is a public forum and Im just trying to help, but I guess you just want to be cranky. Have fun with that.