edrom59's profile

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service billing

Why is it that I was not inform about the increase in my internet service? Is this Cox policy not to notify subscriber of any change in their rates?

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885 Messages

Hi Edrom59,

The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. 

Thank you,