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New Contributor
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Routine maintenance
I want to thank Cox for basically killing my chances in trying to get a job for which I am applying. While in the middle of completing a necessary job assessment, I lost Internet access due to 'routine maintenance'. I chose to do the assessment late hours so that I will not be interrupted or distracted. Instead, I get cut off right in the middle. How about letting customers know about these 'routine maintenance' times beforehand? I CANNOT express my complete and TOTAL frustration right now, as I have been out of work now for over a month, and this was a great opportunity. Emphasis 'was' probably, now. So now if my bill goes unpaid in the upcoming months, Cox, YOU played a role in that.
Thanks. Thanks a lot.
Darino
New Contributor
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System came back up an hour later. Luckily I didn't turn my computer off, and the assesment was still there and I completed it. Now, about that notice for future 'routine maintenance'?
oh, and the least you could do is wish me luck on hopefully getting the job.
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ChrisL
Former Moderator
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We definitely wish you well on your job search efforts. Should you continue to experience any issue with the Internet connection let us know and we'll be happy to assist further.
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