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First of all, the general layout of the uVerse "cable box" TV menu system (the User Interface) is far better:
1. On Cox, when using the guide, you can hit the Record button twice to record the series (i.e. once to record the show, twice to record the series). On Cox, there is only ONE place where you can tell it to record a series. On uVerse there are several. This is a common task--it should be easy to do. On uVerse it is!
2. On Cox, Edit Record Options only gives you "Save Until, Start & End" - to access things like "Episodes ['First run only'|'First run & repeats', etc.]" or "Keep[Until]" or "Airtimes", etc. you have to go to the Series Manager and scroll through the list -- in my case, that list is rather long. It's far easier to make changes like this on the uVerse system.
3. We do a lot of "binge watching"--for instance, we recently discovered Dexter and liked it so much we went back and watched all of the previous seasons using OnDemand. On uVerse, when one episode was done, it took us right back to the episode selection screen so we could select and watch the next episode. On Cox, you have to go back to the beginning [i.e. hit the OnDemand button, scroll down to ShowtimeHD and navigate to the next episode--assuming you remember what season/episode # is next!
4. Info! On uVerse, the Info is comprehensive--including the original air date! Very useful when trying to figure out what season and episode # a recording is (would be nice if that was included, like it is in OnDemand!) The Cox Info is rather scant -- even when you select More Info -- and on Cox, quite often there is "No Information". Example: Over the past few months, I've been watching Malcom In The Middle on Amazon. Yesterday, I tried to watch another episode and discovered that (because of "licensing issues") it's no longer available! So, I searched the Cox guide for it, and found it -- BUT, because there is NO information that I can use to determine what episode (or even what season) the recording is (other than a brief synopsis), it's hard to tell if I've seen it before. On uVerse, at least the info gives the original air date, so I can look it up on IMDB or an online episode guide.
5. Rewind on a live show: On uVerse, this is always available (used to be on Cox, too). On uVerse, once you switch to a channel, it starts recording (in the background). Anytime during the broadcast, you can rewind--all the way back to the point where you switched to that channel, if you want!) Not so on Cox!
6. THIS IS THE MOST IRRITATING THING OF ALL: On uVerse, Pause is PAUSE! On Cox, pause is "pause for a little while, then suddenly your TV is blaring out of control!! On live TV, it just resumes the live broadcast. On uVerse it's even worse! Some cheeky spokes person starts blathering about "What's on OnDemand". She (usually its a 'she') invades your media space after a short pause and also whenever you go into the OnDemand menu. It's REALLY ANNOYING!!! Cox does none of this! Basically, on uVerse this is an "Opt-in" feature. On Cox, this is "Opt-out, suckka"!
7. Just from an over-all sense of the difference [don't remember the details], the Cox menu system provides several ways to access the various things one commonly likes to do [like changing a single recording to a series recording]. Right away, when we first started using the Cox menu system, we noticed how difficult it was to do the things we wanted to do! Plus, the uVerse layout is far more "intuitive" -- it just makes a lot more sense!
Remote Control:
1. Along with a "Replay" button, the Cox remote also has a Jump Forward ("FWD") button -- I really miss that!
Besides the 2 extra tuners and the larger harddisk, the only thing, that I can think of, that Cox does better then uVerse, is the "Available disk space" indicator. On Cox, it includes the space used by "Save until Space Needed". I really like that because it gives one a better idea of how much disk space actually exists [uVerse lumps together the space used by all recordings, including recording that are being saved until "Space Needed"--misleading, if you don't care if the "save until Space Needed" recordings are deleted].
The only reason we switched from uVerse to Cox was for the 6 tuner gateway and the larger harddisk (2TB) -- much needed in our household! As soon as uVerse catches up, we're switching back!!
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Domino
Valued Contributor III
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Bye.
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ReverseEMF
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Going somewhere?
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ReverseEMF
New Contributor
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Thought of another thing -- Delete. The uVerse remote has a Delete button. Very useful for deleting both single recordings and even groups of recordings. Cox has only one delete point and you have to drill down to get to it. If you want to delete a number of recordings of the same series, on Cox, you have to, over and over, drill down to the delete function for each recording THERE IS NO BATCH DELETE like there is on uVerse!
uVerse has multiple delete points, a common theme in uVerse -- providing more than one way of doing things -- so much more convenient!
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ChrisL
Former Moderator
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ReverseEMF
New Contributor
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"I'm not sure how we'd add a delete button being that the remote doesn't have one but that's definitely feedback we'll take under consideration. One disadvantage I could see to that is it would make things easier to delete which is not always a good thing for some people."
Yes, that's why the inclusion of an "Are you sure" layer. And, on the Cox remote, the Delete button is way at the bottom (i.e. away from the commonly used buttons). In fact, it's so "out of the way" that my wife kept forgetting about it (giving me control-freak conniption-fits!).
And, as a courtesy to the detail oriented among us, please add a "Don't show again" to that "Are you sure" box (though, that adds it's own peril as it allows everyone else to shoot their foot off :P).
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Trikein
Contributor III
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What was the purpose of this post? Are you requesting assistance with any of these issues or are they just complaints? Seems like alot of work just to post you don't like a service.
Personally, I wouldn't get within 100 miles of ATT outdated copper.
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ChrisL
Former Moderator
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ReverseEMF
New Contributor
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If the wheel doesn't squeak, it's less likely to get any grease. I know it's a long shot, but I'm hoping this inspires a revamp of the system. As was pointed out, the Cox hardware layer is pretty good -- now if they could just get the application layer together!
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Domino
Valued Contributor III
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A common malady among posters to this forum. As usual, ended with "I'm switching to ______."
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