Re: Bill Pay

Has anyone who works for Cox tried to use their Online Bill Paying? Obviously not! For months it is by pure chance you are able to get to the bill pay page for your account without getting redirected to sign in again after you are already signed in. Endless loop. Again today after using (3) different browsers it takes 15 minutes of some magical vodoo clicking to reach a simple page to pay your bill. What is so hard? I pay all my bills online and most are a breeze and take a few clicks and done. NOT Cox. A couple of times I give up and just don't pay until I get a notice that I am overdue and now owe a double payment. When I click on that link I do get through. What kind of way to run a website to collect money is that. Don't even mention Easy Pay as I wouldn't trust Cox to have that much control of any of my accounts.