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TeeJay

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Problems creating new email user

I have been trying for several days to add a new email user to my account. After entering all the data I get a page that says "An unexpected system error occurred. Please try again later." I called tech support last week and they said there are problems at Cox. Any idea when this will be resolved?

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Allan

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Hello TeeJay,

We can certainly assist you with this issue. Please send us an email with your full name, address, cox pin, and the username that you want to use to cox.help@cox.com.

Thanks,

Allan - Cox Social Media Support Specialist

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