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Privacy Manager - Where is it?
Just switched my box to contour and caller ID says it's not available. One possible reason stated says "Privacy Manager" may be turned on, but cox was not able to show me where to turn it on or off. Cox wants me to wait 24 to 48 hours to see if caller id starts working on the new box (worked on old box).
Shariel
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Moderator
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Hey Nick-In-Phoenix,
We'd be happy to take a look at the account. Please send an email to COX.HELP@COX.COM with your full name, address and PIN number on the account since this is in regards to phone features.
What error code is showing on the TV?
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