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New Contributor
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Primary account
Why is it that Cox keeps saying I am not the primary account when in fact I am? I can't change setting or set security settings.
ChrisL
Former Moderator
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Actually the email address that shares your forum username doesnt' appear to be the primary and it appears all email addresses associated with your account are locked. I would suggest calling our technical support to get the accounts unlocked and to get clarification as to which email address is primary.
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Chip
New Contributor
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I am also having this problem. I have logged into all my accounts including my primary account and I still cannot access the cox security suite page. Does someone have a solution for this?
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