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I upgraded my phone service in June. About 10 days ago my phone stopped taking messages.
If I call the line, MY greeting is absent. I get "the number...***-***-**** is unable to take your call. Please leave a message at the tone"I cannot retrieve any massages and it does not show on my screen that there are any messages.
I bought a new phone, thinking that was the problem...same thing is happening. I have missed a few business calls and have no idea what else!
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MichaelJ
Moderator
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Hi, are you using Cox Voicemail or a separate answering machine?
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Health_Edge
+5 more
Valued Contributor III
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What number does it give when it says "***_***_****". Not specifically ofcourse, but is it your number? The fact that its not coming up on your TV makes me think your line is being forwarded. Try dialing *73 to unforward it.
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