on demand

Hi tvlover01,

I suggest checking the cable connections first by re-seating the cable (disconnecting and reconnecting) and making sure the connections are only finger tight. After checking connections, unplug the receiver, wait 2 minutes, and then plug it back in. OnDemand takes longer to load even after the time and picture come in. Give it 20 minutes and try again. If the issue continues, please tell me what folder and title you are trying and the error code you get.