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On Demand Not Working

Anyone why on demand is not working?  All I get is a non stop commercial.

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The most common cause for OnDemand issues is a return path signal issue where the box is having problems communicating back to us.  Do you have another box installed in your home you can try?  I would also try disconnecting power to the box for two minutes and reconnecting to see if resetting the box that way helps any.

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Thanks Chris reloading the box worked now my on demand is working