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New Contributor
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On demand hd content updating
So I am a frequent On demand user. I love the service I just have a problem with shows updating.
Usually when a show airs it comes on the next day on demand but lately the non hd versions are updated the day after airing and the Hd versions seem to be taking longer to update. This recently happen with agents of the shield last episode. When I check on demand it is there on SD but when I got to the hd list it is not there.
This happen to me with the last season of justified as well. I ending up watching most of the episodes in non hd since it would take 3 to 4 days to come up on the hd playlist but would be on the SD playlist the day after airing.
It is getting really annoying since Sd is just unacceptable to me especially since I have to zoom to make it full sceen and it cuts the shot of the show.
Geodanger25
New Contributor
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Geodanger25
New Contributor
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does no one that uses cox on demand notice this problem?
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ReneeG
Former Moderator
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We add new episodes, whether it is SD or HD to our On Demand library as soon as we receive it from the responsible network. Broadcast rights govern the distribution of copyrighted content. Since the broadcast networks own the content in our On Demand library, they can dictate what we are allowed to offer and how we are allowed to offer it. I share your frustration, but in this case we are at the complete mercy of the network supplying the content.
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