New Contributor
•
9 Messages
Not getting Ultimate speeds
The speeds in my area are supposed to be 300/30.
The highest I've ever seen a speed test reach is 180/20. On average it's around 170/15.
I'm currently using a NetGear CM500 modem.
New Contributor
•
9 Messages
The speeds in my area are supposed to be 300/30.
The highest I've ever seen a speed test reach is 180/20. On average it's around 170/15.
I'm currently using a NetGear CM500 modem.
Accepted Solution
ChrisL
Former Moderator
•
7.1K Messages
Try it now and see if there is any improvement.
0
0
DatPhilGuy
New Contributor
•
9 Messages
300/20 now! Thank you very much.
0
0
DatPhilGuy
New Contributor
•
9 Messages
0
0
NicholeC
Moderator
•
853 Messages
0
0
KrawdaddyinBR
New Contributor
•
2 Messages
I have the same problems, unifi network equipment never shows a download over speed over 150. Upload is ok at 30 as i have the 300/30 package. Several calls to support and several ours with a technician that finally said i needed a DOCIS 3.1 Modem rather than the 3.0 I have. I have a Arris 6190 only a few months old and nothing was said when i activated it. Currently on Cox website is says that modem is fine and the local store is telling me 3.1 is not even deployed in this area yet. Home network clocks at 2G so i know its not my issue.
0
0
DannyS
Moderator
•
594 Messages
0
0
December
New Contributor
•
1 Message
Are you using the Arris to plug in or just your NetGear CM500 modem? With the internet you have upgraded too a stronger modem to get optimal broadband.
0
0