Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor II
•
3 Messages
Closed
I recently was upgraded to the Premier package but am only able to max out at about 57Mbps according to speedtest.net.
My equipment is a desktop PC with gigabit Ethernet directly connected to a Motorola SB6120 that is DOCSIS 3.0.
I have rebooted my equipment (modem) and made sure all the connections are secure.
Discussions
•
Updated
2.2K
4
0
0
Pro Connect Charges
Discussions
1
0
Package site
Discussions
0
0
Bills
Discussions
1
0
They don’t care
Discussions
1
0
Pro Connect Charges
Discussions
1
0
Billing cycle
Discussions
1
0
Package site
Discussions
0
0
Bills
Discussions
1
0
Internet outage 24 hrs
Discussions
4
0
Tecknowhelp
Valued Contributor II
•
SB6120 is only approved up to Preferred. Might need a modem with more downstream channels to make full use of your speed.
But also, what are your signal levels from 192.168.100.1?
0
0
mannyd
New Contributor II
•
0
0
Accepted Solution
mannyd
New Contributor II
•
all fixed.
0
0
Tecknowhelp
Valued Contributor II
•
How was it fixed?
0
0