morrogh's profile

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No signal message on any channel number 999 and below (non-HDMI).

I can receive all HD channels ( > 999), but get a no signal message when selecting a channel number <= 999.

Tried resetting DVR and un-connecting/re-connecting HDMI cable and using a different HDMI port on the TV. All to on avail.

Accepted Solution

Contributor III

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394 Messages

Kenneth,

It appears you called our offices earlier to report this. The issue was found to be a weak signal and a service call has been scheduled. Our technicians will call you the night prior to verify your appointment.

We apologize for the inconvenience and will work to resolve your issues as soon as possible.

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