Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
1 Message
Closed
On one of my TVs the banner at the bottom of the screen shows No data instead of the name of the program whenever I change channels. The picture is just fine. Can you help with this program?
Discussions
•
Updated
2.1K
3
0
0
Internet outage 24 hrs
Discussions
4
0
Daily outages
Discussions
2
0
SSID & Password
Discussions
1
0
Worst Service Ever!
Discussions
1
0
Billing cycle
Discussions
1
0
Package site
Discussions
0
0
Bills
Discussions
1
0
Internet outage 24 hrs
Discussions
4
0
Domino
Valued Contributor III
•
Perhaps you'd like to share the model of STB that has no banner, and the IPG being used.
0
0
Tecknowhelp
Valued Contributor II
•
Try unplugging the power from the box for a bit then reconnect it. After the reboot it will take a couple minuets but the guide data should load back in. If it doesn't, or if you lose it again, you probably have a upstream signal problem.
@Domino Most people don't know what a STB or IPG is IMO. Specially those posting such a simple question.
0
0
chris_c21
+1 more
Contributor III
•
0
0