Ellen_Jenkins's profile

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No data appears at bottom of screen

On one of my TVs the banner at the bottom of the screen shows No data instead of the name of the program whenever I change channels.  The picture is just fine.  Can you help with this program?

Valued Contributor III

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2.8K Messages

Perhaps you'd like to share the model of STB that has no banner, and the IPG being used.

Valued Contributor II

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2.8K Messages

Try unplugging the power from the box for a bit then reconnect it. After the reboot it will take a couple minuets but the guide data should load back in. If it doesn't, or if you lose it again, you probably have a upstream signal problem.

@Domino Most people don't know what a STB or IPG is IMO. Specially those posting such a simple question.

Contributor III

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625 Messages

Tecknowhelp said:

Most people don't know what a STB or IPG is IMO. Specially those posting such a simple question.

That, and most people don't bother taking a few minutes to Google or research stuff.