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New home/TV and digital box

I moved into a new home in July. I did not have a TV for my basement at the time, but Cox still set up a digital box for when I got a TV. I bought a TV last night, but now I can't get the TV to work. It won't register/connect to the digital cable box. Any suggestions on how to fix this?

Valued Contributor II

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How do you have the box connected to the TV?

Also, which box and TV do you have?

Valued Contributor III

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Tecknowhelp said:

How do you have the box connected to the TV?

Also, which box and TV do you have?

Also, notify Cox that you want that STB activated. If it hasn't been on the bill since installed in July, chances are it has yet to be activated in their system.