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With the recent Program Guide "upgrade", my channel list shows not just my Favorite channels as before, but also EVERY channel available, ones subscribed to and not subscribed to. After much searching, I found a way to hide the unwanted channels, but no way to permanently save the search option. So each time I need to select Custom 1.
I can't believe this frustrating lack of giving users a way to save their search preferences was intentional. Clearly, the software techs that changed your Guide did not think about the customer experience and the added frustration.
Please have them reinstate this basic feature.
Thanks
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Allan
Moderator
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Hello Jon.
I can certainly understand your frustration and I want to assist you. What model box are you currently using?
Allan - Cox Support Forums Moderator
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