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Recently upgrade my modem with above modem/router from Cox. The box indicates guest network and parental control which appear no where on the configuration menu. In addition I download the user manual, which says there is content filtering menu item, again it does not appear on the menu bar. I talked with cox support and they weren't sure and give me the phone number for Netgear. I call Netgear and they told me Cox was responsible for support for the modem was not bought at a retail store. The only thing I can think of is the firmware must be different. Looking for any suggestions.
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Valued Contributor III
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Modem/router gateways are designed for people who want a plug and play solution for basic wireless connectivity only. As far as I know, because Cox couldn't/didn't want to support the more advanced features, they disabled them. Kind of a lame move IMHO, but not so different from other companies that limit customer empowerment for a increase in ease of support, IE Apple.
If you looking for features like those mentioned, I believe you will be better of with a separate modem and router. Do you still have your old modem?
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