cox_cable_clien's profile

New Contributor

 • 

2 Messages

Closed

My usage meter does not work at all

every time I check it I get the message:

Your Data Usage Meter is undergoing maintenance. Please try again in 24 hours.

It has been like this since last month, how the heck can I be under the usage cap if I don't know my usage?

Please remove cap or fix meter, can't have both broken.

New Contributor

 • 

2 Messages

It has been 2 days since you answered this question, and my data usage meter is still broken, what the heck? And I am still being charged double what my plan costs!!! How can I stay within the bounds of the maximum data  usage IF I DO NOT KNOW HOW MUCH DATA I AM USING! I demand a refund for the last 2 months of you charging me double my plan cost, since it is 2 months now that the data usage meter has not worked.