my account is not allowing me to make a payment online.

Every time I attempt to make a payment to my account I receive the following error.  (((We're sorry, but we are not able to process your payment for service: TV, Internet & Phone due to a system error. The payment amount has not been deducted from your account at this time.)))  I tried deleting my saved bank account information and putting in all of the information a second time as a new account, however it still will not allow me to make a payment.  I called customer service today and they advised me to contact you via this forum stating that they were not able to find any problems within the system that would be causing this to occur..  I always make my payments online so I hope that this situation can be resolved quickly.

Thank you.